![]() If your interaction with the website resulted in financial loss, you should contact your bank immediately. "FedEx does not request, via unsolicited mail or email, payment or personal information in return for goods in transit or in FedEx custody," the page says. "If you receive any of these or similar communications, do not reply or cooperate with the sender. One Twitter user, who was not expecting a delivery, figured out it was a scam by copying and pasting the code on the FedEx website. "It said there is no package," she tweeted. "I was like yea scam."Īnother Twitter user said he received the scam twice.įedEx has more information on its fraud warning page with tips on how to recognize scams. The FedEx Return tracking number contains 20 digits, starting with 023 for Intelligent Mail package barcode (IMpb) barcodes or 58 for non-IMpb barcodes. You may include up to 30 order or tracking numbers in one email. Locate FedEx Smartpost Returns tracking number (it's usually all digits like 02394653084833154920), enter it into package search field above and click Track Package. ![]() In the body of the message, type your job order or tracking number(s). "When in doubt about a tracking number go to the main website of the shipping company and search the tracking number yourself," the Duxbury, Massachusetts, police department tweeted. Compose a new email message to leave the subject line blank. One local law enforcement agency is also urging consumers not to fall for the scam. View FedEx pickup and drop off locations inside retail stores, thanks to new branded map pins. Get proactive picture proof of delivery notifications. ![]() Here are some ways to use it to enhance deliveries: Virtually sign for a package. Papyrus store closings: Greeting card and stationary stores nationwide closing in the next four to six weeks From creating labels to tracking packages, the FedEx Mobile app puts flexible shipping at your fingertips. “Any suspicious text messages or emails should be deleted without being opened, and reported your Bed Bath & Beyond store closing?: See the full list of the 40 stores shuttering in 2020 “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information,” the company said in a statement sent to USA TODAY. After answering some questions, you are asked for a credit card number to claim a free product.įedEx says the text messages and emails are not legitimate. The messages contain a "tracking code" and a link to set "delivery preferences." Some people are getting texts with their names and others are addressed to "mate."Īccording to, the link sends people to a fake Amazon satisfaction survey. People across the country are receiving texts and emails that appear to be from FedEx alerting them to a package. Get visibility of up to 20,000 active FedEx Express ®, FedEx Ground ®, FedEx Home Delivery ®, and FedEx Freight ® shipments. Print your case number page for your records.Watch Video: People are sending texts and making purchases while sleepingįedEx is warning consumers not to fall for a new scam that tries to trick them into opening a text or an email about the status of a delivery. Review your information and submit your batch claim. When all your claims show the green icon, you’re ready to submit your batch claim. You can save your claim at any time and come back to it later. As you make corrections and add documentation, click Refresh Table to view updated status based on your most recent changes. Message and error alerts will guide you through the claims that require further attention. FedEx saves you time by reviewing your batch claims for errors before you submit them. Step 5: Review and update your batch claims Your uploaded claims will appear at the bottom of the page. Step 4: Use the “Browse” function to select and upload the file Step 3: Fill in your claims data and save your file Step 2: Select the File Batch Claims tab and download the template If you don’t have a FedEx account, find the type of account that's right for you. Our customer service representatives are available to assist you during the following operation hours: 7:00 AM to 5:00 PM CT. Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express ® and FedEx Ground ® shipments from:įor shipments with a shipper address located outside of the United States or Canada, we kindly request you to contact FedEx ® customer service at 1.800.463.3339.
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